+234 -816- 553 - 0192 Lekki, Lagos state, Nigeria Mon - Sat 8.00 - 18.00. Sunday CLOSED

Senior Analyst, Enterprise Application LAGOS, – First Bank Nigeria

LAGOS, Nigeria

JOB DESCRIPTION
· Conduct proactive monitoring, operation and maintenance of applications in order to support operations and ensure compliance to relevant standards

· Provide technical direction in requirement definition, planning, coordination and implementation of applications

· Ensure 99.999% availability of enterprise Applications System and all other related applications to support the bank’s business operations

· Ensure prompt and effective delivery of applications to users

· Perform application configurations and problem and incident management to ensure CoE service continuity and supply

· Review system configurations and ensure that the needed configuration elements are made available on site for installation

· Provide support to all applications in production environment

· Conduct event, fault and performance management

· Perform routine application analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels

· EDUCATION
Minimum of a first degree or its equivalent in a IT related discipline
Masters or a recognized professional certification will be an added advantage
· EXPERIENCE
5+ years of experience in systems support/ administration
KNOWLEDGE

· Proficient knowledge of software development frameworks, concepts and best practices

· Proficient knowledge of structured systems analysis and design, and software development life cycle

· Proficient knowledge of application design, implementation and operations

· In-depth understanding of service management tools for event management, provisioning and monitoring

· Sound knowledge of enterprise applications systems such as Finacle 10, Oracle ERP, etc.

SKILL/COMPETENCIES

Core SFIA 5 Skill Requirements

Systems Installation/ Decommissioning (HSIN 4)

Availability Management (AVMT 4)

Service Level Management (SLMO 4)

Applications Support (ASUP 4)

IT Operations (ITOP 2)

Problem Management (PBMG 3)

Service Desk and Incident Management (USUP 3)

Other SFIA 5 Skill Requirements

Learning Delivery (ETDL 3)